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Customer Support for Insurance Policies

Customer Support


There are a lot of aspects associated with insurances and it is also possible that you may have queries related to our products, policies and claims. Even though our customers can contact us anytime, we have put together a series of frequently asked questions which you can refer to anytime and anywhere, to save time and know your LGI insurance better.

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Grievance Redressal

At Liberty General Insurance, we value our customers a lot and try our best to keep you happy through our products and services. However, if you have any unresolved grievances, we are here for you. To ensure the same, we have set up an effective and orderly Grievance Redressal System for you.

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Download Forms

With an aim to keep you well-informed and help you take a better decision when purchasing any policy at Liberty General Insurance, we bring to you this library containing every claim form, policy wording, claim and proposal form that you might need.

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Customer Feedback

Your response is of utmost importance to us since your feedback helps us do better and come up with innovative and customer-centric practices to serve you in the future. Do take out some time and fill this customer feedback form to help us know your requirements better.

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Customer Reviews

An understanding of your experience with Liberty General Insurance is what helps us to improve our products and services. That is why we encourage you to share your honest reviews not just for us, but also for helping other customers make informed decisions. If it is good, we'll work towards making it better; and if something needs improvement, we'll ensure that it is done as soon as possible.

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REC Services

REC or a Risk Engineering Cell is something that we have formulated to help you efficiently deal with natural and manmade hazards. With the primary objective of ensuring workplace safety through our practical and integrated guidance, we aid you in assessing and addressing the risk areas related to machinery breakdown, storage risks, fire or natural hazards. .

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Here's your opportunity to learn all about insurances and which insurance policy is the right one for you through this video where experts have sat down to discuss it all with you. The more you know, the more well-informed your insurance buying will be.

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Self Service

Updating or requesting small changes in your policy information shouldn't be a hassle; it should be a convenience. With Self-Service, we've empowered you to do just that.

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Media Centre

Liberty Mutual Insurance Group Announces
New Joint Venture Partnership for Indian

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Difference between Multi Year & Single Year Two-wheeler Insurance

Chances are that you are among a large number of people who forget to renew their vehicle insurance ....

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Registration Number: 150 | ARN:Advt/2018/March/26 | CIN: U66000MH2010PLC209656

2019 Liberty General Insurance Ltd.

Reg Office: 10th floor, Tower A, Peninsula Business Park, Ganpat Rao Kadam Marg, Lower Parel, Mumbai - 400013

Trade Logo displayed above belongs to Liberty Mutual and used by the Liberty General Insurance Limited under license. For more details on risk factors, terms & conditions please read sales brochure carefully before concluding a sale.

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