We are concerned about you and are committed to extend the best possible services. In case you are not satisfied with our services or resolution, here's how you can get your grievances redressed.
1800-266-5844 (8:00 AM to 8:00 PM, 7 days of the week)
Liberty General Insurance Ltd.
Unit 1501 & 1502, 15th Floor, Tower 2, One International Center, Senapati Bapat Marg, Prabhadevi, Mumbai – 400013 Maharashtra.
If our response or resolution does not meet your expectations, you can escalate at email:
If you are still not satisfied with the resolution provided, you can further escalate at email:
In case your issue remains unsolved, you can approach the Insurance Ombudsman for redressal.
Office of the Insurance Ombudsman,
Jeevan Prakash Building, 6th floor,
Tilak Marg, Relief Road,
Ahmedabad - 380 001.
079-25501201/02
079-27546142
Gujarat,
Dadra & Nagar Haveli,
Daman and Diu
Office of the Insurance Ombudsman,
1st floor,"Jeevan Shikha",
60-B,Hoshangabad Road, Opp. Gayatri Mandir,Arera Hills
Bhopal – 462 011.
0755-2769201 / 2769202 / 2769203
0755-2769203
Madhya Pradesh and Chattisgarh.
Office of the Insurance Ombudsman,
62, Forest park,
Bhubneshwar 751 009.
0674 - 2596461 /2596455/2596429/2596003
0674-2596429
Orissa.
Office Of The Insurance Ombudsman,
Jeevan Deep Building SCO 20-27,
Ground Floor Sector- 17 A,
Chandigarh – 160 017.
0172-2706468
0172-2708274
Punjab, Haryana, Himachal Pradesh,
Jammu & Kashmir and Chandigarh.
Office of the Insurance Ombudsman,
Fatima Akhtar Court, 4th Floor, 453,
Anna Salai, Teynampet,
CHENNAI – 600 018.
044 - 24333668 / 24333678
044-24333664
Tamil Nadu,Pondicherry Town and
Karaikal (which are part of Pondicherry).
Office of the Insurance Ombudsman,
2/2 A, Universal Insurance Building,
Asaf Ali Road,
New Delhi – 110 002.
011 - 46013992/23213504/23232481
011-23230858
Delhi
Office of the Insurance Ombudsman,
Jeevan Nivesh, 5th Floor,
Near Pan Bazar , S.S. Road,
Guwahati – 781001(ASSAM).
0361 - 2632204 / 2602205 / 2631307
0361-2732937
Assam, Meghalaya, Manipur, Mizoram,
Arunachal Pradesh, Nagaland and Tripura.
Office of the Insurance Ombudsman,
6-2-46, 1st floor, "Moin Court",
Lane Opp.Hyundai Showroom ,
A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004.
040 - 23312122 / 23376991 / 23376599 / 23328709 / 23325325
040-23376599
Andhra Pradesh, Telangana and
Yanam and part of Territory of Pondicherry.
Office of the Insurance Ombudsman,
10th Floor, Jeevan Prakash,LIC Building,
Opp to Maharaja's College Ground,M.G.Road,
Kochi - 682 011.
0484 - 2358759
0484-2359336
Kerala, Lakshadweep, Mahe-a part of Pondicherry
Office of the Insurance Ombudsman,
Hindustan Bldg. Annexe, 7th Floor,
4, C.R. Avenue,
KOLKATA - 700 072.
033 - 22124339 / 22124341
033-22124341
West Bengal, Sikkim,
Andaman and Nicobar Islands.
Office of the Insurance Ombudsman,
6th Floor, Jeevan Bhawan, Phase-II,
Nawal Kishore Road, Hazratganj,
Lucknow - 226 001.
0522 - 4002082 / 3500613
0522-2231310.
District of Uttar Pradesh: Lalitpur, Jhansi, Mahoba,
Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur,
Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varansi,
Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur,
Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti,
Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti,
Ambedkarnagar, Sulanpur, Maharajganj, Santkabirnagar,
Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau,Ghazipur,
Chandauli, Ballia, Sidharathnagar.
Office of the Insurance Ombudsman,
3rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
Mumbai - 400 054.
022 - 69038800/27/29/31/32/33
022-26106052
Goa, Mumbai Metropolitan Region excluding
Navi Mumbai & Thane.
Office of the Insurance Ombudsman,
Jeevan Soudha Building,PID No. 57-27-N-19
Ground Floor, 19/19, 24th Main Road,
JP Nagar, Ist Phase, Bengaluru – 560 078.
080 - 26652048 / 26652049
Karnataka
Office of the Insurance Ombudsman,
Jeevan Nidhi – II Bldg., Gr. Floor,
Bhawani Singh Marg,
Jaipur - 302 005.
0141- 2740363
Rajasthan
Office of the Insurance Ombudsman,
Bhagwan Sahai Palace
4th Floor, Main Road, Naya Bans, Sector 15,
Dist: Gautam Buddh Nagar, U.P-201301.
0120-2514252 / 2514253
States of Uttaranchal and the following Districts of Uttar Pradesh:
Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun,
Bulandshehar, Etah, Kanooj, Mainpuri, Mathura, Meerut,
Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah,
Farrukhabad, Firozabad,Gautambodhanagar,
Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli,
Rampur, Kashganj, Sambhal, Amroha, Hathras,
Kanshiramnagar, Saharanpur.
Office of the Insurance Ombudsman,
Jeevan Darshan Bldg., 3rd Floor,
C.T.S. No.s. 195 to 198, N.C. Kelkar Road,
Narayan Peth, Pune – 411 030.
020-24471175
Maharashtra, Area of Navi Mumbai and
Thane excluding Mumbai Metropolitan Region.
Office of the Insurance Ombudsman,
2nd Floor, Lalit Bhawan,
Bailey Road,
Patna 800 001.
0612-2547068
States of Bihar and Jharkhand.
Office of the Insurance Ombudsman,
2nd Floor,Jeevan Chintamani Building,
Vasantrao Naik Mahamarg,
Thane (West)- 400604
022-20812868/69
Area of Navi Mumbai, Thane District, Raigad District, Palghar District
For updated names and addresses of the OMBUDSMAN CENTRES, please click here
For Grievance Redressal Officer details, please click here
To know about the Turn Around Timelines for servicing the policy holders, please click here
For Policyholder Protection Policy, please click here
Liberty Mutual Insurance Group Announces
New Joint Venture Partnership for Indian
Company
Chances are that you are among a large number of people who forget to renew their vehicle insurance ....
Registration Number: 150 | ARN:Advt/2018/March/26 | CIN: U66000MH2010PLC209656
2019 Liberty General Insurance Ltd.
Reg Office: 10th floor, Tower A, Peninsula Business Park, Ganpat Rao Kadam Marg, Lower Parel, Mumbai - 400013
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